I my self haven’t been charged with overage fees but both of my brothers have, it usually occurs when you don’t know the limitations or restrictions on your plan or you just plain forget, these aren’t the only fees that cellphone companies get away with. there are unnecessary taxes that are taken for no reason at all. i think that people get mad when they are being deceived by such companies. The things that are written in the fine print of such documents like the plan you select when getting a cell phone can be deceiving. i think before get really mad that they should read the fine print in before getting any type of cell phone, there are also features that let you check how many minutes and things that you have left. text messaging can be a real problem especially if you don’t know how many your plan provides, this can really add up since it counts messages received and sent. This is really it for cell phone bills and overages and unnecessary taxes.